Our Teams wide array of collection experience and expertise of over 60 years allows us to offer a wide variety of collection tools to assist our clients in getting paid without the need of costly lawsuits. When and if Litigation is needed, our network of Attorneys are ready and willing to "Collect The Money You Earned". RSB knows that it will take different approaches to different debtors. Commercial & Consumer , Large or Small, will produce results. We focus on our clients' needs to better customize all of our services, from account handling and reporting to invoicing. Our approach to collections on your accounts reflects your instructions to us, whether it be sensitive fact-finding, or tough and persistent collections. RSB is committed to the highest ethical standards in the Collection Industry. Our cutting edge software allows us to swiftly maximize your recovery with full transparency to you throughout the collection process. Our business is your protection. Contact us today.
Our agency has been a member of the collection agency community since inception and we pride ourselves on fast, fair and reliable customer service with an extensively trained professional staff and a very low employee turnover rate. We have built a reputation of having the highest integrity, personal service and customer care. Our employees are not micro-managed; enabling them to give our debt collectionclients the one-on-one personal attention and care. We have found that this produces efficient debt collection and recovery for our clients while providing respectful customer service for the debtors.
Our cutting edge software allows us to swiftly maximize your recovery with full transparency to you throughout the collection process.
Our firm uses only the latest and most advanced software, reporting and investigative equipment to ensure no stone is left unturned.
Trust RSB with your money and your reputation. With over 60 years Management experience on our Collection floor you can rest assured that we will “COLLECT THE MONEY YOU EARNED”.
As money is recovered, we itemize by date paid and remit after the close of business for the previous month’s activity. We are also a credit reporting agency and report all accounts assigned with a balance over $100.00 to the national credit bureaus in order to reflect the debt on an individual’s credit report. We have a solid reputation of being in compliance with all state and federal laws, including but not limited to the Fair Debt Collections Practices Act, Gramm-Leach-Bliley and the Health Insurance Portability and Accountability Act.
The professional and competent staff that makes up our collection department is dedicated to reviewing your accounts, responding to your questions and assisting your own internal collection staff. Our recovery rate for the previous year was 40%, which is 15-18% higher than the national average of 19.8% (according to the American Collector’s Association). Utilizing the latest debt collection products available such as search engines, Credit Bureau headers, nationwide real property and SmartDial predictive dialer equipment, we are fully equipped to locate and recover balances on each account.
You may access your secure account information on line 24/7. We never leave you “in the dark.” State of the art collections a system immediately gathers the data we need to factually determine your delinquent client’s true financial situation and recover your money fast. Your accounts are contacted within 5 minutes after placement with RSB by our staff– the most experienced, professional industry personnel available. Our business is your protection. Call us today at (678)636-9459 or send us email at firstname.lastname@example.org between the hours of 8:00 am and 5:00 pm, Eastern Standard Time.